The Importance of a Mobile-Friendly Booking System for Restaurants
Think about how you book a table yourself. Chances are it is on your phone, on the sofa or on the move. If your booking page is hard to use on a small screen, guests give up and book somewhere else.
Why mobile matters
- Guests book on the go: on the train, at lunch or at midnight when someone suggests a meal out.
- Phones are where people search: if booking is awkward, you lose the booking to a venue that makes it easy.
- It works while you are busy: a mobile booking page takes bookings while you are serving, or closed.
What a good mobile booking page needs
- It adapts to any screen: phone, tablet or computer, it should look right and work well.
- Simple steps: the fewer taps to book, the more bookings you get.
- Clear buttons: big, easy-to-tap buttons, with a clear “book” action.
- Clear availability: guests should only see the tables and times you actually have free.
- Accessibility information: guests with access needs should be able to find what they need quickly, without having to ring you.
How KuulSeats helps
- Works on any screen: guests book from a phone, tablet or computer in a few taps.
- Also available as an app: guests can book in the browser or through the KuulSeats app, which is on Google Play and the App Store.
- Accessibility filters: guests can filter by disabled access, disabled parking and accessible toilets, so they can find a venue that works for them.
- Confirmation by email: guests get their details straight away.
- Share it everywhere: put your booking link on your website, your social pages and a QR code in the venue.
Try booking a table on your own phone, start to finish. If it feels slow or fiddly, your guests feel it too.
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