Take Pub Bookings Around the Clock, Even When You Are Pulling Pints
Think about when people decide to book a table. Not when you are open and ready to answer the phone. It is on the sofa on Sunday evening, on the train home, or at midnight when someone suggests a birthday meal.
If your only way to book is the phone, you are missing those bookings.
What you lose with phone-only bookings
- Bookings you never hear about. People hang up when the line is busy and book somewhere else.
- Time. Every call takes minutes you do not have during service.
- Accuracy. Names, numbers and dates written on a scrap of paper go wrong.
What an online booking page does
- Takes bookings day and night, whether you are open or not.
- Shows only the tables and times you actually have free.
- Sends the guest a confirmation straight away, and a reminder later.
- Gives your staff one clear list to work from.
Where to put your link
- Your website and Google listing.
- Your Facebook and Instagram pages.
- A poster or table card in the pub with a QR code.
- Your email signature.
You can still take calls
Online bookings do not replace the personal touch. Your regulars can still ring you. You just add each phone booking to the same list, so the diary stays in one place and the busy times are covered either way.
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