Testimonials
My customers embraced it, I'm seeing new faces and my staff have really bought into it. Looking forward to my second year owning a pub!
I have just had my first year running a Pub after spending many years in another industry.
I have learned so much this year and reached a point where I was looking to make those 'Marginal gains' and grow my revenue in 2026. I received a call from Ryley at KuulSeats explaining what they were offering to pubs/restaurants and how they were looking to build a community. I spent more time with them seeing the product and understanding how it could help my pub next year.
Having taken advantage of their Free trial it gave me a great insight into how my customers would adopt booking online, how I would attract new customers who only book online these days, how my staff would handle a change from the paper diary and most importantly will I end up with more 'bums on seats!'
KuulSeats more than exceeded my expectations with all of these things and I am now utilising the system further to help with future events, pre-ordering and maybe even deposits one day.
I cannot recommend them highly enough and looking forward to growing my business with KuulSeats as a valuable
Simon Fraulo - Owner and GM - The Three Horseshoes, Suffolk
KuulSeats was simple to set up. The auto generated emails save me so much time.
I have used various booking systems in the past with varying success. I received a call from Ryley and was happy to go for the 30 days free trial. I have a background in software and was surprised how simple KuulSeats was to set up. Also, it is very versatile. The auto generated emails save me so much time. I can now spend more time running the restaurant & not be constantly checking my inbox. KuulSeats is a new company, and not widely known, but I would thoroughly recommend you to give them a try.
Sergio Manini - Owner and GM - Ananta Thai Saffron Walden
Rolling this out to my two other restaurants
I have been very impressed with the support that I have received from KuulSeats, I am not overly comfortable with tech and I have been fully supported through this journey from a paper diary to online solution. There has been no request too small.
I'm so pleased with the KuulSeats solution that I am rolling this out to my other two restaurants.
Suhel Miah - Owner and GM - Forest Spice
I would recommend KuulSeats to anyone
"Julie has been amazing, she is literally a rock in our corner whenever we need help"
She and the team are also so informative and ensure you understand what you're doing and how to do it before they let you go.
I would recommend Kuulseats to anyone!
It’s also the easiest booking system I have used which gives the user a lot of flexibility when it comes to adding or removing tables, changing numbers, service styles, one off sittings, etc"
Amira - GM - La Perranda (Reigate)
The demise of the paper diary...
I ran my restaurant using a paper diary, and was very reluctant to change. However, when Shanice rang and offered me a free trial with KuulSeats, I thought I would at least try it out and see if it was an improvement. I was pleasantly surprised at how simple & efficient the system was. I had many questions, which Shanice & her team were able to answer. I had great on site support which was really helpful. I now have a fully functioning reservations operation that no longer relies on my staff answering the phone. Needless to say, the paper diary has not been renewed with a 2026 version. Great experience .
Yiannis Paterakis - Wenber and GM - The Anchor Pub, Tilsworth
KuulSeats is so much simpler to use than our previous system and the staff find it a pleasure to use.
Being able to share relevant menus to sittings and pre-orders for groups is also very helpful.
Having used other systems before I was first a little wary of using KuulSeats as it was a new product on the market. How wrong could I have been! The support from the team at both the demo and setup side was second to none. Not only do these guys understand their system very well, they really do understand restaurants and the situations we deal with every day. The system has so much flexibility but is always simple to use. Even if I was unsure the support team jumped straight on a call with me and showed me how it was done and never seemed like they were rushing me away or just trying to tick a 'Case closed' box which I have experienced before.
I would highly recommend KuulSeats to all my fellow Pub landlords and restaurateurs and give the new guy a chance. You will be pleasantly surprised!
Catherine Owner/GM The Garden - Chippenham
