KuulSeats Features
We’ve been there. We understand the challenges you face.
KuulSeats is built by restaurateurs, for restaurateurs. We know how important it is to take back control and focus on what truly matters - delivering an exceptional dining experience to your customers.
Our platform is here to help you meet your customer's booking expectations, reduce no-shows, increase covers, and expand your reach without the cost of booking fees or commissions.
KuulSeats Key Features
Our easy-to-use online booking platform gives you the power to offer all your customers a seamless tool to check availability and secure reservations without needing to call you. Here’s what KuulSeats can do for you:
- Easy Integration: Place our widgets on your website, Facebook page, or GoogleMaps to make booking as easy as possible for your customers in a way which they also expect.
- Real-Time Synchronisation: Any updates you make, including walk-ins, are automatically synced across all devices, keeping service smooth and efficient.
- Accessible on Any Device: The platform works on any internet-enabled device, allowing staff to check availability without rushing to reception.
Booking Management
Our booking management system puts you in control, helping you streamline the booking process and enhance the customer experience
- Easy-to-Use Scheduler: View tables, time slots, and availability on any device, making it simple for all staff to stay updated.
- Floor Management Tools: Create and modify bookings, join or move tables in real-time, and even accommodate mid-meal requests.
- Website Integration: Host the booking tool on your own site or link to a dedicated KuulSeats page for hassle-free customer access.
- Automatic Confirmations: Customers receive instant email confirmations, with options to add bookings to their calendar and share with friends.
- Reduce Inbound Calls: With up to 80% fewer phone calls, your staff can focus on providing excellent service instead of constantly answering the phone or worse, missing calls and therefore bookings.
Floor Management
Maximise your restaurant’s efficiency and revenue potential with robust floor management features:
- Optimised Floor Plans: By filling just two extra tables on Fridays and Saturdays, you could add £2,000 in monthly revenue.
- Availability: Our system slots bookings to ensure maximum table utilisation and turnaround.
- Customisable Turnover Times: Set different turnover times based on group size, table, or sitting, allowing faster service for lunches and a relaxed pace for dinners.
- Flexible Hours and Closures: Set your own opening hours, serving times, and manage closed days or sittings with ease.
Customer Insights
Build deeper connections with your customers and tailor your marketing efforts using valuable insights:
- Customer Profiles: Collect data to better understand your customers and create targeted marketing campaigns and personalise your customer interactions.
- Relationship Building: Track customer preferences to offer personalised discounts and special offers, increasing loyalty and repeat visits.
- Data-Driven Decisions: Use customer data to identify popular booking times, peak booking times, and more, helping you make informed business decisions.
Business Snapshot
Access real-time analytics and generate detailed reports to gain insight into your restaurant’s performance:
- Comprehensive Analytics: Get full reports on customer data, booking trends, and performance metrics anytime, anywhere.
- Productivity Tracking: Use the dashboard to monitor key performance indicators and optimise your service across different sittings, days or seasons.
- Booking and Performance Reports: Generate detailed reports on booking patterns, helping you identify strengths and areas for improvement.
Dedicated Support
We’re here when you need us, with a support team that speaks your language:
- Industry Experts: Our support team consists of professionals who know the restaurant industry inside and out.
- No Extra Fees: Access support whenever you need it - at no extra cost.
- Clear Communication: We avoid jargon and keep it straightforward so you get the help you need without confusion.
Community-Driven Platform
Unlike other platforms, KuulSeats doesn’t charge booking fees or commissions for reservations made through the system. We believe in a community-driven approach that benefits everyone:
- Fair Pricing: No hidden fees - just one simple monthly fee that covers everything.
- Community Growth: The more restaurants that join KuulSeats, the more attractive it becomes for diners. This creates a positive cycle where everyone benefits.
- Continuous Improvement: We’re committed to constantly enhancing our platform with new features, improved technology, and more value for both restaurants and diners.
- Protecting your customer base: No aggressive marketing campaigns by KuulSeats that attempts to churn your customers to other venues.
Our Mission: To bring restaurateurs together in a thriving community that takes back control of their bookings and connects the dots between ‘Bums on Seats’ and Revenue increase by supporting them in a move away from paper diaries.
Working in partnership with restaurants we will build a huge community of operators and diners where everyone is treated fairly with no booking fees!
Our Promise to You
Reduce No-Shows - Increase Covers - Widen Your Audience
"As your tech partner, we are dedicated to building a strong community of restaurant members and customers. Our Mission: To bring restaurateurs together in a thriving community that takes back control of their bookings and connects the dots between ‘Bums on Seats’ and Revenue increase by supporting them in a move away from paper diaries. This will reduce no-shows, improve efficiency, boost revenue, and increase your restaurant's exposure. With KuulSeats, everyone wins."
Get Started with KuulSeats
Ready to transform the way you manage bookings and grow your restaurant’s revenue?
For only £99 pm (ex. VAT), KuulSeats offers a complete solution to help you optimise bookings, enhance customer satisfaction, and streamline your operations.