“March was twice as busy as March 2025, and showing no signs of slowing down.”

This was our first time using online bookings and we weren’t sure how it would work, but customer booking behaviour was changing, so we knew we had to try. The results were unbelievable. It has helped us plan better internally, and the team is dealing with far fewer phone calls. The customers loved the experience too, and the support from the KuulSeats team has been fantastic from day one, any issues were dealt with quickly and efficiently.

Andy, Old Cherry Tree, Northampton

“So much simpler to use than our previous system, and the staff find it a pleasure.”

Having used other systems before, I was a little wary of KuulSeats as a new product on the market. How wrong I was. The support from the team, at both the demo and setup stage, was second to none. They understand their system and they understand restaurants. The system has so much flexibility but is always simple to use. I’d highly recommend KuulSeats to every fellow pub landlord and restaurateur, give the new guy a chance, you’ll be pleasantly surprised.

Catherine, Owner and GM, The Garden, Chippenham

“Simple to set up. The auto-generated emails save me so much time.”

I’ve used various booking systems in the past with varying success. I have a background in software and was surprised how simple KuulSeats was to set up, and how versatile it is. The auto-generated emails save me so much time, I can spend more time running the restaurant instead of checking my inbox. KuulSeats is a new company, not widely known yet, but I’d thoroughly recommend giving them a try.

Sergio Manini, Owner and GM, Ananta Thai, Saffron Walden

“My customers embraced it, I’m seeing new faces, and my staff have really bought in.”

I’ve just had my first year running a pub after spending years in another industry, and I was looking to make those marginal gains and grow revenue. The free trial gave me great insight into how customers would adopt online booking, how I’d attract people who only book online, and how my staff would handle moving away from the paper diary. KuulSeats exceeded my expectations on all of it, and I’m now looking at events, pre-ordering and maybe deposits too.

Simon Fraulo, Owner and GM, The Three Horseshoes, Suffolk

“I’m rolling this out to my two other restaurants.”

I’ve been very impressed with the support I’ve received from KuulSeats. I’m not overly comfortable with tech, and I’ve been fully supported through the journey from a paper diary to an online solution. No request has been too small. I’m so pleased with the KuulSeats solution that I’m rolling it out to my other two restaurants.

Suhel Miah, Owner and GM, Forest Spice

“The demise of the paper diary.”

I ran my restaurant on a paper diary and was reluctant to change, but I thought I’d at least try the free trial. I was pleasantly surprised by how simple and efficient the system was, and had great on-site support to answer my many questions. I now have a fully functioning reservations operation that no longer relies on staff answering the phone. Needless to say, the paper diary has not been renewed with a 2026 version.

Yiannis Paterakis, Owner and GM, The Anchor Pub, Tilsworth